Personal Data Privacy Policy ("Policy") outlines the activities related to the processing of Users' personal data when they access the SIKI MMA website or application.
1. Scope and Applicability
This Policy governs how SIKI MMA collects, processes, and stores Users' personal data when they use or interact with SIKI MMA’s products, website, applications, or services.
For clarity, this Data Privacy Policy applies only to individual users. SIKI MMA encourages Users to carefully read this Policy and periodically check the electronic pages for any updates or changes that SIKI MMA may make in accordance with the terms of the Policy.
2. Terminology
2.1. "User"
Refers to an individual who accesses, learns about, registers for, uses, or is involved in the operational process of providing SIKI MMA’s products and services.
2.2. "Personal Data" or "PD"
Refers to information in the form of symbols, writing, numbers, images, sounds, or similar formats in an electronic environment linked to or identifying a specific person. Personal data includes both basic and sensitive personal data.
2.3. Basic Personal Data includes:
(a) Full name, including first, middle, and last names, any other names (if applicable)
(b) Date of birth; date of death or disappearance (if applicable)
(c) Gender
(d) Place of birth, birth registration location, permanent address, temporary address, current address, hometown, contact address
(e) Nationality
(f) Personal image
(g) Phone number, ID card number, personal identification number, passport number, driver’s license number, vehicle registration number, personal tax number, social security number, health insurance card number
(h) Marital status
(i) Family relationship information (parents, children)
(j) Bank account number; data reflecting online activities and history
(k) Other information associated with or identifying a person, excluding sensitive personal data
(l) Other data as regulated by current laws
2.4. Sensitive Personal Data
Refers to personal data linked to an individual's privacy, which when violated, would directly affect their legal rights and interests, including:
(a) Political views, religious beliefs
(b) Health status and private information in medical records, excluding blood type
(c) Racial or ethnic origin
(d) Genetic information
(e) Physical characteristics, biological traits
(f) Information about sexual life, sexual orientation
(g) Criminal data collected and stored by law enforcement agencies
(h) User information from financial institutions, including personal identification information, account details, deposit details, transaction history, etc.
(i) Location data determined via location services
(j) Other personal data considered by law as requiring specific security measures
2.5. Personal Data Protection
Refers to activities to prevent, detect, block, and handle violations related to personal data according to the law.
2.6. Personal Data Processing
Refers to one or more activities affecting personal data, such as collection, recording, analysis, verification, storage, editing, disclosure, combination, access, retrieval, retrieval, encoding, decoding, copying, sharing, transmitting, providing, transferring, deleting, or destroying personal data.
2.7. Third Party
Refers to organizations or individuals other than SIKI MMA and Users as explained in this Policy.
Any terms not defined here will be understood and applied according to Vietnamese law.
3. Purposes of Processing Personal Data
3.1. SIKI MMA may process Users' personal data for one or more of the following purposes:
(a) To provide SIKI MMA's products or services
(b) To adjust, update, secure, and improve the products, services, and applications SIKI MMA provides
(c) To verify identity and ensure the security of Users' personal information
(d) To fulfill service requests and support needs of Users
(e) To notify Users about changes to policies or promotions for products and services offered by SIKI MMA
(f) To measure, analyze internal data, and conduct other processes to improve services/products or perform marketing activities
(g) To prevent fraud, identity theft, and other illegal activities
(h) To establish and enforce legal rights or defend legal claims by SIKI MMA, Users, or any individual. This may include sharing data with other entities to detect fraud and reduce credit risks
(i) To comply with current laws, industry standards, and other SIKI MMA policies
(j) For any other purposes related to SIKI MMA's operations
3.2. SIKI MMA will request User consent before using their personal data for any purposes not stated in Section 3.1 at the time of data collection or before processing as permitted by law.
4. Personal Data Security
4.1. SIKI MMA commits to securing Users' personal data to the maximum extent according to SIKI MMA's regulations and the law. Personal data processing will only occur with User consent, except where otherwise stipulated by law.
4.2. SIKI MMA will not use, transfer, provide, or share Users' personal data with third parties without User consent unless required by law.
4.3. SIKI MMA will comply with other personal data protection principles according to current laws.
4.4. SIKI MMA uses various security technologies to protect Users' personal data from unauthorized access, use, or sharing. However, no data can be 100% secure. SIKI MMA commits to maximizing the security of Users' personal data. Potential risks include, but are not limited to:
(a) Hardware or software errors leading to data loss
(b) Security breaches beyond SIKI MMA’s control, such as hacker attacks
(c) Users accidentally or intentionally exposing their data due to carelessness or being deceived by malware, phishing, etc.
4.5. Users should secure their electronic devices during use, lock their accounts, log out, or exit the website or app when not in use.
5. Types of Personal Data Collected and Processed by SIKI MMA
To provide products and services and process Users' requests, SIKI MMA may need to collect personal data, including:
(a) Basic personal data of Users and related individuals
(b) Sensitive personal data of Users and related individuals
(c) Technical data related to websites or apps: device type, OS, browser, browser settings, IP address, language settings, connection time, app usage, and other related data
(d) Marketing data: ad preferences, cookies, clickstream data, browsing history, direct marketing responses, and opt-out choices
6. Methods of Collecting Personal Data
SIKI MMA collects personal data from Users through the following methods:
6.1. Directly from Users through various means:
(a) When Users submit registration forms or other forms related to SIKI MMA's products and services
(b) When Users interact with SIKI MMA’s customer service staff via phone calls, emails, social media, or in-person meetings
(c) When Users use SIKI MMA’s websites and applications
(d) When Users interact with marketing representatives or customer service staff
(e) When Users submit personal information for any reason, including signing up for trials or expressing interest in SIKI MMA’s products or services
6.2. From third parties:
(a) If Users interact with third-party content or ads on SIKI MMA’s website or app, SIKI MMA may receive personal data from the relevant third party
(b) If Users make direct electronic payments to SIKI MMA or through its site or app, SIKI MMA may receive personal data from third-party payment providers
(c) To comply with legal obligations, SIKI MMA may receive personal data from law enforcement or government agencies
(d) SIKI MMA may also obtain public personal data from sources like phone directories, ads, and public websites
7. Organizations Processing Personal Data
7.1. SIKI MMA may share or jointly process personal data with the following organizations or individuals:
(a) Contractors, agents, partners, and service providers
(b) Branches, business units, and employees at SIKI MMA’s branches or agencies
(c) Telecommunications companies in case of non-payment
(d) Professional advisors like auditors or lawyers
(e) Courts or government authorities as required by law
7.2. SIKI MMA ensures that data sharing or joint processing occurs only when necessary for the stated processing purposes and is in compliance with applicable law.
7.3. If other organizations are involved in processing personal data, SIKI MMA will notify Users beforehand.
8. Processing Personal Data in Special Cases
8.1. SIKI MMA respects and protects children's personal data and will obtain consent from both the child and their parent/guardian before processing children’s data.
8.2. For personal data of missing or deceased individuals, SIKI MMA will process the data with the consent of related persons according to the law.
9. Users' Rights and Obligations Regarding Personal Data
9.1. Users have the right to be informed about the processing of their personal data and can:
(a) Agree or disagree with the processing of their data
(b) Access, review, or request amendments to their data in writing
(c) Withdraw consent, which does not affect the legality of prior processing
(d) Request data deletion or restrictions on processing
(e) Request data copies
(f) Object to the use of their data for direct marketing
(g) File complaints or lawsuits according to the law
(h) Request compensation for damages if SIKI MMA violates their personal data rights
9.2. Users are obliged to:
(a) Comply with the law and SIKI MMA's guidelines regarding personal data processing
(b) Provide accurate and up-to-date personal data
(c) Protect their data and cooperate with SIKI MMA or authorities in case of data security issues
(d) Regularly update SIKI MMA’s platforms to maintain accurate information
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